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We want our tenants and leaseholders to be able to engage with us and access our services in a way that suits them. Working in partnership with our tenants and…
Tenant and Leaseholder Services Policies and Reports
Tenant Satisfaction Measures Tenant Satisfaction Measures 2023/24 Annual Complaints Performance Report Annual Complaints Performance and Service Improvement Report 2023/24 Cabinet response to the Annual Complaints Performance and Service Improvement Report 2023/2024 Ombudsman Complaints Handling Code Self-Assessment March 2024 Our Policies Aids and adaptations policy Anti-social behaviour policy Asbestos policy Compensation policy Damp, mould and condensation […]