Open Spaces Service Standard

What We Expect From Our Users:

• Please have respect for all users.
• Please do not graffiti or vandalise.
• Please ensure you clean up after your pet and dispose of waste correctly.
• Please dispose of your litter, including chewing gum in litter bins provided, or take your rubbish home with you.
• Please treat all furniture and play equipment with respect.

What Are Our Customer Care Values?

• We will handle your request promptly, grass cutting related problems will be dealt within 10 working days and emergency tree enquiries within 24 hours.
• We will provide a helpful and courteous services.
• We will fully protect your privacy and information about you will be treated as per Data Protection Procedure.
• We will undertake all work in the Cemeteries in a sympathetic and caring manner sensitive to the needs of the bereaved.