We know that living in a high rise building is very different. We want to work with residents in our buildings to understand concerns, and tackle the issues of building safety and the delivery of the Refurbishment and Retrofit Programme. We can do this better if we work together.
About the High Rise Living Group
This group of residents live in our high rise buildings and provide feedback and recommendations that help us shape our services.
The group meets regularly with Tenant and Leaseholder Services. They tell us about what it is like to live in a high rise building, and their experience.
They help us to know how to keep residents and their homes safe. Their input can influence the delivery of the Refurbishment and Retrofit Programme.
Training and support
If you feel you need more confidence and skills to get involved in building safety activities, we can help!
Members of the High Rise Living Group can get specialist training. We also lend you a tablet so that you can read documents and attend online meetings.
Terms of Reference
Here are the Terms of Reference for the High Rise Living Group
High Rise Living Group Meeting Minutes
How to join the Group
If you’d like more information, contact the Resident Involvement Team by calling 01843 577620 or email residentinvolvement@thanet.gov.uk
PermalinkSubmit a Building Safety enquiry form if you have any questions or concerns about fire safety, or if you’d like more information about your building.
PermalinkRefurbishment and retrofit survey
We’ll be starting work soon!
Complete this survey if you have any questions, concerns or circumstances that we need to be aware of while we carry out work in your home and building.
If you would like more information, contact your Resident Liaison Officers.
Call 01843 577575 or email TBRefurb@thanet.gov.uk
The design consultation took place in October 2023
The consultation has now closed. You can view the results of the consultation here.
PermalinkSubmit a complaint or compliment to tell us about the service you received from us.
PermalinkFor information about ways to get involved, email residentinvolvement@thanet.gov.uk or call our Resident Involvement team on 01843 577620.