The council operates a front of property sack, dustbin or Wheeled Bin collection service with weekly waste collections from almost 68,000 properties.
(waste collection, recycling and paper and card collection)
Wherever possible, please leave your refuse in the front garden of your property, just next to the pavement. Our collection rounds start at 6.00am, please make sure your waste is available for collection on time.
Until the day of collection all waste must be securely stored on your property, leaving it out days in advance of the collection day is unsightly and causes litter problems - you also risk prosecution.
For collection your waste must be securely contained in standard black refuse sacks (70/80 litre). The black sacks can be placed in standard dustbins if you wish - carrier bags and cardboard boxes are not acceptable.
If you receive a wheelie bin collection you must place the black sacks in your black lidded wheelie bin to ensure collection. However, all recyclable waste should remain loose inside your blue lidded wheelie bin.
There are some properties and larger blocks of flats that have communal storage areas or use large waste storage bins - please use these with respect for your neighbours.
For those properties that receive a clear blue bag collection, please keep the bags within the boundary of your property.
The Council will remove all suitable contained waste, however we will not remove sacks or bins containing bricks, rubble, soil, hardcore or paint (the paint can leak from the vehicle).
We do offer a number of door to door recycling facilities and urge you to use these for the disposal of recyclable materials where the service is offered.
All recyclable waste collected via Wheeled Bins and all residual waste is taken for disposal to TW Services Waste Processing and Recycling Centre at Sandwich.